Privacy Policy

Last updated: July 21, 2026

Data controller

Mediahero Oy
Tegelhagen 2, 02780 Espoo, Finland
info@mediahero.eu
+358 44 238 8350

Personal data we process

When you contact us by email or phone, we process the contact details, message content, and any other information you choose to provide.

When you visit this website, our hosting and security provider, Cloudflare, may process technical request data such as your IP address, request time, requested page, browser information, and security events. Mediahero does not use this data to create visitor profiles.

Purposes and legal bases

  • We process enquiries to respond to you, take requested steps before entering into a contract, and manage business relationships.
  • We process technical request data to deliver and protect the website based on our legitimate interest in operating a secure and reliable website.
  • We may retain or disclose information where necessary to comply with a legal obligation or establish, exercise, or defend legal claims.

Recipients and international transfers

We use service providers to host and secure the website and to deliver company email. Cloudflare provides website hosting and security. We do not sell personal data or share it for advertising.

Some service providers may process data outside the European Economic Area. Where this happens, the transfer must rely on a GDPR-approved safeguard, such as an adequacy decision or Standard Contractual Clauses.

Retention

We keep correspondence only while it is needed to handle the enquiry or business relationship, and longer only where required by law or necessary for legal claims. Technical request and security data is retained only for as long as needed to operate and protect the website, subject to the settings and retention periods of our service providers.

Cookies and analytics

This website does not use cookies, analytics, advertising trackers, or similar technologies. Because no consent-requiring technologies are used, the website does not display a cookie consent banner.

Your rights

Depending on the circumstances, you may have the right to access, correct, erase, or restrict the processing of your personal data, object to processing based on legitimate interests, and receive data in a portable format where applicable. You may also withdraw consent at any time where processing is based on consent.

To exercise your rights, contact info@mediahero.eu. We may need to verify your identity before responding.

Automated decision-making

We do not use personal data collected through this website for automated decision-making or profiling.

Complaints

If you believe that your personal data has been processed unlawfully, you may lodge a complaint with the Office of the Data Protection Ombudsman in Finland or another competent supervisory authority.

Changes to this policy

We will update this page when our data-processing practices change.